Sample workflow

Support triage

Analysis and draft reply in Slack — hired once, nothing sent until you approve.

Hired once in Slack. Viktor checks HubSpot every 5 minutes — no prompt per ticket. Nothing is sent until you approve.

1. 011 · Trigger

   Hire the job once

   Watch new HubSpot tickets, post an analysis, draft the reply. Don’t send. Confirm it, and it runs without another ask.

   Screenshot pending01-slack-hire.png

2. 022 · Work

   A ticket opens

   Nobody messages Viktor. HubSpot gets Order #1842: headphones won’t charge, status New, priority High.

   Screenshot pending02-hubspot-ticket.png

3. 032 · Work

   What the customer said

   Left earcup won’t charge. Cable and outlet both work. Replacement or refund before Friday — they’re traveling this weekend.

   Screenshot pending03-hubspot-thread.png

4. 043 · Outcome

   Analysis and draft, not sent

   The brief lands in Slack on its own: hardware fault, replacement or refund, expedited ship. Draft only — nothing sent.

   Screenshot pending04-slack-draft.png